TIPI · SUPPORT
Need a little help?
Tipi follows the same gentle routine on iPhone and Android, with a few platform-specific differences. These answers cover the most common questions.
Last updated August 21, 2026 · Applies to iOS and AndroidHow do I log or update a saving?
On Home, choose a quick-save amount or enter a custom amount. Use Journey to review your week, open a day in the Month view, and add, edit, or remove a manual entry.
How do reminders work?
Tipi schedules optional local notifications at the time you choose. Enable them in Tipi's Settings and allow notifications when iOS or Android asks. If reminders stop, confirm notifications are enabled for Tipi in your device settings and reopen the app.
Does Tipi move or hold money?
No. Tipi is a manual habit tracker. It never connects to a bank, transfers funds, or verifies whether money was moved. Your totals reflect only the entries you add.
How are my records backed up?
On iOS, records may sync through iCloud and Apple CloudKit when available. On Android, records may be included in Android's encrypted backup or device-transfer service. Availability depends on your device and platform account settings.
How do I reset or delete my records?
Open More or Settings and choose Reset Progress to clear savings history, goals, and progress from the current device. Uninstalling or clearing app data also removes local records. Manage any iCloud or Android backup copy in your platform account settings.
The app does not look or behave correctly
Update Tipi and your operating system, fully close and reopen the app, and restart the device. If the issue remains, include your device model, iOS or Android version, Tipi version, and the steps that caused it when contacting support.